FAQ

your questions answered
HIDDEN

HIDDEN

How does it work? What are the three parts you film?

Our process is designed to be comprehensive yet comfortable. We capture over 10 hours of conversation, which we structure into a meaningful narrative:

Part 1:
The Biography covers life from childhood through early adulthood—family origins, school, first loves, and career beginnings.
Part 2:
The Defining Moments delves into the heart of your story: marriage, parenthood, personal triumphs, and the challenges that shaped you.
Part 3:
The Essence of You is where we capture your personality—your favorite books, music, and films; your personal wisdom; and your hopes for the future.

Where do the filming sessions take place?

Almost always in the comfort of your own home. A familiar environment helps you feel relaxed and ensures your stories are told where you lived them. We bring all the necessary professional, unobtrusive equipment to you.

What if I get nervous or can't remember everything?

That’s completely normal and expected! This is not a test. We are expert guides, and our conversations are relaxed. We have gentle prompts to help you along. The goal is to capture the stories that matter most to you, not to recall every single detail.

How long does the entire process take?

From our first conversation to the delivery of your final film, the process typically takes [e.g., 8-12 weeks]. The filming itself is usually split over several comfortable sessions to avoid fatigue.

What is the investment? Can I pay in instalments?

Because every life story is unique, we create a custom package for each client. After our initial consultation, we provide a detailed quote. We believe this legacy should be accessible, and we do offer flexible payment plans to fit your budget.

Who owns the rights to the film?

You do. Completely. We are the creators, but you are the owner. Your family is free to share it with future generations.

This feels like a big commitment. How do we know it's right for us?

The best way to know is to talk. Our initial consultation is free and comes with no obligation. It’s simply a chance for us to connect, for you to ask questions, and for you to feel the personal connection we offer.

There’s no pressure, ever.

Ready to Tell Your Story?

Join us on this journey of remembrance

Owen@justtellingstories.co.za

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